Client Management
Deliver a client experience like no other!
Personalize services based on client history, detailed notes, and previous purchases to attract and retain more clients.
Repeat Rewards
Offer a loyalty program, based on your preferred points or rewards system, that’s tailor-made to fit your brand and marketing plan. Orchid Spa software displays rewards at checkout, so your clients can redeem them toward either immediate or future purchases.
Detailed Notes
Do your clients like to try out multiple color combinations? Store formulas in your client management software to keep track of what they’ve previously used and when. Give your clients the personal touch every visit by adding customer notes with preferences, milestones, past treatments, past styles and more.
Client History
See detailed client information from any device! View their first visit date, last visit date, total # of visits, the total amount spent, past cancellations, no shows, upcoming appointments, previous services, purchased products, and more. With Orchid Spa, you won’t have to remember a thing!
Provide Their Perfect Products
Keep clients happy by storing their purchase history, which makes it easy to reorder and recommend add-ons. Review their past purchases at checkout, suggest their favorite beauty supplies, and offer products to make them look and feel amazing.
Prepay for Future Appointments
Give clients the flexibility to prepay for multiple appointments. Your client management software tracks their prepaid balance, applying it at checkout alerting you when it’s time to remind clients to add money to their account.