Two-Way Text Messaging
Scales Personalized Client Relationships!
Easily send, receive, and reply to text message conversations in real-time, right from within Orchid!
In-App Notifications in Real-Time!
Provide clients with your SMS number and receive in-app notifications in real-time when a client texts you:
- Questions regarding your spas opening hours
- Inquiries regarding their upcoming appointment
- Appointment requests for a particular stylist
- Reschedule/cancellation requests
…and so much more!
Impress Clients With Speedy Replies
Reply to your client’s texts with a few simple clicks! Once you receive an incoming text notification, simply click the notification to bring up the two-way texting screen–conveniently located at the bottom of Orchid software.
Want to send a new text? Simply search by client name or phone number and write your new SMS message in the pop-up screen, or combine two-way texting with our Text Marketing feature to send text templates (pre-made or design your own), and send bulk automated or one-time texts to your clients, filtered by your desired criteria.
Communicate With Clients Anywhere, Anytime!
The Orchid’s mobile apps for Apple and Android will allow you to communicate with clients from anywhere, anytime!
- View, send and reply to texts right from the “Messages” tab in the Orchid app
- Allow for in-app and/or mobile notifications so you never leave client queries lingering
- Include emojis in your text messages and receive photos to entice and engage clients 😀 💐💎💄💆🏾 🙌 🎂 🌼