Your Reputation is Everything!
Protect your business online, monitor your reviews and respond easily with this Reputation Management service from Orchid! Get proactive and make the most of your best customers, and head off dissatisfaction before it goes public..
Mobile Apps for Apple & Android
iPhone, iPad, and Android Apps
Our native spa mobile apps designed for Android, iPhone, and iPad keep you connected to your business. Check your schedule, make appointments, and more right from your phone.
24/7 Access from any Browser
Connect to your spa from your laptop or home computer to view and edit your spa appointment book, clients, product information, and reports on a secure website.
Memberships are a great way to encourage repeat business, gain recurring revenue and developing loyal customers! Setting up memberships will allow you to:
- Give your clients discounts on selected products or services
- Provide a specified number of services to the client within the yearly or monthly billing cycle
- Provide an unlimited number of usages for a specific service
- Memberships can only be created if you are using CardConnect for your credit card processing.
Upcoming appointment reminders are delivered automatically to clients by text or e-mail when they have an appointment coming up. Just a quick one-time setup and no one gets missed with Spa Automated E-mail and Texting!
Did you know that SMS engagement rates are 8x higher than email, and 90% of texts are read within 3 minutes of being received? SMS is a great way to pull ahead of your competition, gain more appointments, and boost client engagement!
Orchid robust text marketing add-on will allow you to:
- Fill last minute openings on your books
- Send promotions to clients filtered by specific criteria
- Send recurring or one time blasts offering a call-to-action
- Fill off-peak openings with time-sensitive deals
- Increase average sale value by up-selling specific products
A “connector” is available for most of our cloud products that will sync your business transactions with QuickBooks® Online and our Windows Pro software subscription includes the connector for installed versions of QuickBooks® for free. Simple to set up, both modules will move your closed tickets to QuickBooks® automatically throughout the day.