Protect your business online, monitor your reviews, and respond easily with Reputation Management! Get proactive and make the most of your best customers, and head off dissatisfaction before it goes public. Send automated texts and emails to clients asking them to review their experience with you. If the review/ recommendation is a positive one – encourage clients to tell the world with our automated tool that sends them to Yelp, Facebook, and/or Google.
Orchid’s robust text marketing add-on will allow you to promote your spa in real-time and will ensure you reach your clients with every touch. Fill last-minute openings on your books, send promotions to clients filtered by specific criteria, fill off-peak openings with time-sensitive deals, and/or increase average sales value by up-selling specific products.
Sync For QuickBooks
Save time, eliminate errors, and make your accountant happy! After a very simple connection process, you can automatically connect your Quickbooks and Orchid accounts to automatically sync: products, services, discounts, loyalty points, packages, memberships, and gift cards.
Communicate with customers the way they prefer – by text! Easily send, receive, and reply to text message conversations in real-time, right from within Orchid. Impress clients with speedy replies, allow for in-app or mobile notifications, send/receive emojis and photos, and so much more!
Free Data Conversions
We can have your data converted to Orchid from additional software solutions, Microsoft Excel, or Microsoft Access in as little as 24 hours! Depending on where your data is stored, our team can convert; client lists, client notes, products, default service lists, purchase history, suppliers, gift cards, and employee contact information. With Orchid you can rest easy knowing all your crucial data is in good hands!